Pay Your Deposit or Final Bill Here
Pay your deposit or final bill by e-check or credit card by clicking the ACH or E-Check links below. Your deposit is 25% of the proposal’s total cost.
I paid my deposit, what’s next?
Once you pay your deposit and sign your contract via Adobe ESign, you are added to our schedule. Rob Rodriguez ([email protected]) our Office Manager will reach out to you when you’re “on deck” to paint. See below for specifics:
When will I get the Adobe E-sign to “sign”?
If you haven’t gotten it already, Rob will send this to you in the next few days via email. Check your spam to see if it’s there if you haven’t received it.
Can I sign my contract with ink?
Yes! If you’d rather sign your proposal with a pen, just sign it and snap a picture of the signed contract, and email it to Rob at [email protected]. You can even (snail) mail it to us at CertaPro, 137 Weymouth Street, Rockland, MA 02370.
Powerwashing (Exteriors only):
If your proposal includes power washing, we often wash your home a few days before we start to paint. This is to allow it to dry after the wash.
If your proposal includes carpentry, we often do that at the same time we’re preparing your home.
If you haven’t already given them to us, email your paint colors to Rob at [email protected]. If you are still undecided on colors on the first day, ask our job site supervisor to sample your finalists for you.
The first day of painting:
We’ll need you for about 10 minutes to review the project’s scope with you again to make sure we’re all on the same page.
Once your project starts – don’t hesitate to call us if something is not right:
Our Field Supervisors will stop by your home to make sure everything’s going well. If there is anything ever causing you concern, call Rob at (781) 336-8559 so he can direct a Supervisor to your home pronto! Catching issues quickly is the key to happy outcomes all around.
But what if my issue seems “small?”
Still call Rob at (781) 336-8559. We like to solve problems when they are still small!
Still have questions?
Email Rob Rodriguez at [email protected]. No question is too small!