Frequently Asked Questions
Common Questions When Hiring a Painter
At CertaPro Painters of Southlake, we know that questions may arise during the painting process. Below are answers to some of the most common questions our customers ask.
How much will it cost to paint my house?
Do you have a project minimum?
Is there anything that can change the cost of a project after a customer receives a quote?
How often should people paint their homes?
How long does it take to paint a home?
How many people do you send out for each job?
Is your team comprised of employees or subcontractors?
How will my project be managed?
How long have you been in business?
Can the painters work alone in my house?
How many paint colors are included in your typical proposal?
Do you have color consultations?
What type of paint do you use?
Is there anything the homeowner should do to prep for your crew to arrive?
Do you sponsor any local businesses/teams in your area?
Do you offer any specials or discounts for groups like veterans, seniors, etc.?
How much will it cost to paint my house?
The price varies depending on the scope of work. Factors include carpentry repairs (fascia, soffits, sheetrock, etc.), re-texturing, number of coats (including primer), and prep work (caulking, sanding, covering, etc.). Interior costs depend on room count and whether we’re painting cabinetry, ceilings, baseboards, or walls. Exterior pricing depends on how many sides, windows, doors, and trim are included.
Do you have a project minimum?
Yes, we have a $1,400 project minimum, but we do our best to accommodate everyone’s needs.
Is there anything that can change the cost of a project after a customer receives a quote?
Our quotes are fixed bids—you won’t be charged sales tax or unexpected fees. However, if you add scope (e.g., more areas or colors) or hidden issues like rotten wood are discovered, we’ll discuss a change order with pricing before proceeding.
How often should people paint their homes?
Paint is a protective and preventative for wood. Typically, people should paint their homes every 7-8 years.
How long does it take to paint a home?
Project length depends on the scope. A full exterior with repairs can take up to 7 working days (weather permitting), while smaller projects may only take 2-3 days.
Are you insured?
Yes, we carry $2,000,000 in General Liability insurance.
How many people do you send out for each job?
Crew size ranges from 1 to 7 painters, depending on project size and timeline needs.
Is your team comprised of employees or subcontractors?
Our office staff are employees. The painters we work with are subcontractors who are thoroughly vetted for quality, professionalism, and alignment with CertaPro values.
How will my project be managed?
Each project is led by a dedicated Job Site Supervisor. Our owner and sales team also visit regularly to ensure high standards and customer satisfaction.
Is there a warranty?
We have a 2 year limited warranty.
How long have you been in business?
CertaPro Painters of Southlake has proudly served the community for more than 20 years. The business changed ownership in December 2023, with continued dedication to CertaPro’s high standards.
Can the painters work alone in my house?
Yes. Our crews are carefully vetted, and many customers are comfortable leaving their home in our care.
How many paint colors are included in your typical proposal?
Most projects involve up to 3 paint colors, but we can accommodate more based on your design needs.
Do you have color consultations?
Yes. We offer a free 1-hour color consultation with a professional designer once your proposal is signed.
What type of paint do you use?
We use premium paints from Sherwin Williams, Benjamin Moore (Texas Paint), PPG, and Kelley Moore. We can also use eco-friendly or low-VOC options upon request.
Is there anything the homeowner should do to prep for your crew to arrive?
For interiors, we ask that you remove personal items and art from the walls, empty painted cabinets, and move small or fragile furniture. We’ll take care of heavy lifting and covering surfaces.
What is your cleanup process?
We clean work areas daily and store tools in a customer-approved space. At project completion, we perform a detailed final cleanup.
Do you sponsor any local businesses/teams in your area?
We are actively looking to sponsor local causes and teams, with a special focus on First Responders and Military groups.
Do you offer any specials or discounts for groups like veterans, seniors, etc.?
Yes! We proudly offer discounts to Military and Law Enforcement. We’re currently working on adding a discount for educators as well.
