My name is John Jordan, Owner and President of CertaPro Painters of Northwest Indiana. I started CertaPro right here in NWI in 2013. After working nearly 15 years working with my father in the security services industry, we were able to successfully exit the business by selling it to a private equity group.
After researching new business opportunities, I teamed up with CertaPro Painters and became a franchise owner, because I identified with the four core values of the business, which are:
- Deliver What You Promise
- Respect the Individual
- Practice Continuous Improvement
- Have Pride in What You Do
In addition, I was impressed by the support programs for both new franchisees and businesses that have been in operation for some time. I was drawn to the culture from other franchise business owners that gave their time to answer my questions and assist in my due diligence process. That to me was a sign that this was the right opportunity for me.
Since 2013, CertaPro has developed into the premier painting organization in NWI and as determined by the many votes, we were recently recognized by The Times and the Region’s Best Painter in 2020, the first year for the category. We provide ourselves in Delivering Extraordinary Experiences to our customers on every painting project.
I take pride in creating a culture and an environment where our team of associates and painting professionals can achieve the success they desire and pride in the work they perform. While I very much enjoy working on the strategy side of running a business. It’s the on-going development aspect of the associates and professional painters that I take pride in. When I get to work with professionals that want to get better, that demand more of themselves and look for ways to take on more responsibility and grow, that is what is most exciting to me.
When I’m not working on or in the business I enjoy spending my time with my wife Rachel, an oncology nurse at an oncology and hematology office in Crown Point and my two daughters, Hannah, who swims on the Crown Point Swim Club (CPSC) and Haley who also swims at CPSC and also plays travel softball. One more thing about me is that I love to cook for people, small groups or large where I get to focus on the details in the cooking processes and methods to drive great flavors and enjoyable meals at The Smoke Show (my outdoor living space)!