Residential Painting Process
by CertaPro Painters of Northern KY
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Our Residential Painting Process
We know that hiring painters for your home can be stressful – that’s why we’ve detailed our residential painting process here. Now you can hire CertaPro Painters of Northern KY without any fear of surprises.
Tentative Start Date
Our residential logistics manager, Jerod, will be reaching by phone and/or email with an introduction to your project and a tentative schedule for exterior jobs and a hard start date for interior jobs. He will also be available to answer any questions you might have. (Schedule pending as per weather for exterior jobs.)
Hard Start Date
Jerod will contact you with a hard start date for your exterior project and confirm your start date for an interior project. (Schedule pending as per weather for exterior jobs.)
Your Job site supervisor (JSS) will walk the project with you to review your project and confirm scope of work at start date.
Prep work and painting starts on your project. You will receive daily updates with progress and expectations for the following day. Eventually, you will receive a tentative completion date and get a final walkthrough scheduled with the JSS.
The job site supervisor will perform a final walkthrough of your project with you. This is done to confirm customer satisfaction, and that scope of work is met. You will sign off on the job and the JSS requests final payment.
We will confirm the final payment is received and you will receive a request for a customer survey.