Residential Sales Associate
We are currently looking for a Residential Sales Associate.
Build and maintain strong relationships based on trust and mutual respect with potential and existing customers within your department and community.
Possess strong knowledge of products and services to identify customer needs in an effort to sell and upsell to new and existing customers.
Apply a positive customer service attitude in interactions with all customers. Be able to establish a positive rapport.
Achieve or excel defined sales goals (weekly, monthly, yearly, etc.)
Accurately set up accounts for new customers, prepare work orders for installs, repairs, and other customer transactions.
Follow up with customers in a timely manner if necessary.
Be patient and understanding in all customer interactions.
Clearly explain and demonstrate equipment connectivity and functionality.
Travel to and support other Customer Service Centers and door-to-door areas as necessary.
Communicate effectively and professionally in all forms of communication with internal and external customers.
Maintain regular attendance as required by your position.
Additional Functions and Responsibilities may include:
Function as an effective team member to support customer experience while supporting the efforts and concepts of other departments.
Apply personal ethics, honesty, initiative, flexibility, responsibility and confidentiality in all areas of responsibility.
Possess an enthusiastic, energetic, self-motivated, and detail-oriented approach towards work and all work projects.
Possess strong problem solving and decision making skills while using good judgment.
Multi-task and change from one task to another without loss of efficiency or composure.
Maintain a positive work atmosphere by acting and communicating in a manner so that you get along with customers, clients, co-workers and management.
Identify opportunities for improvement while creating and implementing viable solutions.
Perform other duties as assigned.