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Production Manager

CertaPro Painters is a leader in the residential and commercial painting industry. We are a national organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our client.

We are currently looking for a self-motivated and outgoing individual who is looking for a challenging opportunity to join our team as a Residential Production Associate. The Associate's primary responsibility is to ensure all painting work is completed in a timely manner, delivering certainty through this process to the client while maintaining safe job sites and meeting gross margin goals.

Our ideal candidate is a driven and motivated "people person" with at least two years of production experience. He or she must have excellent communication and interpersonal skills. A college degree and industry knowledge are preferred. Fluent English speaking and writing skills, good time management skills, and professional dress, speech, and behavior are all required for this position. Being able to speak in Spanish is also preferred. If you are looking for a career with growth potential and are committed to personal and professional development, we may have a great opportunity for you!

What we're looking for

High school diploma or GED required
Advanced education degree, coursework, or tech school a plus
At least two years of production experience
Industry knowledge preferred
Previous supervisory/management experience preferred
Strong communication and interpersonal skills
Exceptional customer service skills
Highly organized and self-motivated
Quality conscious and detail-oriented
Strong computer and internet skills
Spanish speaking preferred.
Unrestricted driver's license and clean driving record
What we're looking for...

General Job Responsibilities and Required Skills
  • RESPONSIBILITIES
  • Actively engaged with the office manager in scheduling the crews according to their skill set.
  • Ensures that the Job Site Supervisor (JSS) is clear on the scope of each project
  • Visit each job site while the project is ongoing, offering support, and training as needed.
  • Ensures that customer needs/expectations are reviewed
  • Ensures that safety and set up issues are reviewed
  • Establishes a tentative finish date for the job
  • Facilitates the resolution of customer complaints in a timely manner; if a ‘go back’ is arranged, attend while this is taking place to ensure everything is completed correctly
  • Ensures that crews are producing jobs at or above gross margin
  • Assumes responsibility for priority management
  • Ensures that new and current job-site staff are trained on production methods, customer service, and job-site planning/management
  • Trains and follows the CertaPro Proprietary 10+1 Production Process
  • Recruits, hires, trains, and provides on-going management and development of job-site supervisors and crews (This includes explaining pay and dealing with any pay enquires)
  • Conducts training and review meetings with all JSS
  • Hires and terminates all job-site supervisors and crews
  • Collects accounts receivable
  • Performs other duties as assigned
Compensation

$40,000 - $60,000 including commissions.
Advancement Opportunities
Cell Phone
Company-provided Car
Computer
Direct Deposit
Production Commission
Performance Bonus
Health Care Benefits
Paid Vacation