Coronavirus Update

At CertaPro Painters® of Westchester, NY and Southern CT, the health and safety of our customers and employees is our highest priority. In response to the public health situation related to coronavirus (COVID-19), we are diligently monitoring updates from the Centers for Disease Control and Prevention (CDC), the World Health Organization (WHO) and medical professionals to ensure we are taking the necessary precautions to ensure your health and safety are always at the forefront of how we serve you.

On March 22nd, Governor Cuomo announced the “New York State on PAUSE” executive order, to assure the safety of the community. Since then New York has begun reopening in phases. These phases are happening on a regional basis and is based on public health data. Although we are dealing with uncertain times, your project does not need to come to a halt because of COVID-19. CertaPro Painters® of Westchester, NY and Southern CT has adapted to the new safety measures and procedures to help keep you and your family safe during this time.

Practicing Good Hygiene Etiquette

The Westchester, NY and Southern, CT team is encouraged to follow preventative safety measures, including the following:

  • Wearing a mask at all times when social distancing is not possible
  • Cleaning our hands with soap often, for at least 20 seconds.
  • Using hand sanitizer when available.
  • Keeping a safe distance (6 feet) from people who are sneezing/coughing.
  • Cleaning frequently touched surfaces.
  • Staying home when sick.

Keeping Our Customers Safe

  • Before entering a customer’s home or property, we will communicate that we’re healthy and ask if our customer is as well.
  • Instead of shaking hands with a customer, we may say hello by “elbow tapping”.
  • We will provide customers with information about protecting their health and safety.
  • All customers may ask questions regarding the virus and we will answer according to the most recent company update and procedure.

What Can You Do To Help?

  • Let us know in advance of your appointment if you have any concerns or if you would like us to take special precautions.
  • Inform us if anyone in the household has health issues, like the flu or a cold.
  • Let us know if you would like us to limit the amount of information we leave behind, and we can make adjustments or email information instead.

If you would like more information on the latest news to help prevent the spread of COVID-19 in your everyday practices, please visit CDC.gov or Coronavirus.gov for daily updates.

Thank you for your continued confidence and trust in CertaPro Painters® of Westchester, NY and Southern CT. Your comfort and safety are extremely important to us and we look forward to providing the best, and most accommodating, customer experience possible.