Painting Excellence: Your Stories, Our Commitment
Posted on May 20, 2024
At CertaPro Painters® of Westchester, NY and Southern CT, your feedback is incredibly important to us. We are dedicated to achieving excellence in both our painting services and customer experience, and your input helps us continuously improve. Hearing about your satisfaction lets us know that we are meeting our high standards and providing the quality service you deserve. Your feedback not only motivates our team but also guides us in refining our processes to ensure every client has a positive experience.
We are especially thrilled when clients share their completed projects on social media, showcasing the transformations they love. A recent example comes from Tara, who shared her experience on Facebook:
“There are times when you hire professionals and the work and experience were so exceptional that they are not going to be the only ones you use. That is how I feel about Mitch Berliner, Jai, Alex, and the crew at CertaPro Painters® of Westchester. Painting the exterior of your house is a huge undertaking and I am certainly not the easiest to work for. Choosing colors was quite stressful, but with Mitch and Jai taking the time to talk me through it and get renderings, I was able to visualize and feel comfortable with my decisions. They were extremely responsive and also super flexible when pivots needed to be made.
Once the work began, Alex and his crew went above and beyond on each task and communicated with me regularly throughout the entire process. After each day of work, Jai would walk me around the house to inspect and answer any questions I had. The crew was absolutely meticulous and attention to detail was a priority. They all stepped up to take any comments or questions with smiles on their faces. They take pride and stand behind their work.
In this world, good customer service is few and far between, so working with this professional team was a breath of fresh air. We are beyond happy with the work and the exceptional customer service we received. We look forward to our next project with Mitch and the crew at CertaPro Painters® of Westchester.”
If you’ve worked with us, we encourage you to share your project on Facebook and Instagram and tag us! Your stories and photos not only celebrate your stunning results but also help others see the quality and care we put into every project. Thank you for choosing CertaPro Painters® of Westchester, NY and Southern CT, and for being a part of our community; your shared experiences are the heart of our success.