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Project Manager – Residential Sales Associate

We are currently looking to hire a Residential Sales Associate with 2 years experience or more. The purpose of the Residential Sales Associate (RSA) position is to present and sell Interior and Exterior paint projects to customers in a manner consistent with CertaPro Painters policies, procedures, quality, standards, and customer needs. RSAs work from leads that are provided and scheduled. Primary activity includes running estimate appointments to identify customer needs and present our services to each customer in a determined territory. Upon earning each job, RSAs hand customer and project details off to Painting team for completion.

What we're looking for

Highly motivated individuals with excellent communication skills who desire to succeed in a business environment experiencing fast pace growth.
Ensures administrative duties are complete in a timely manner, including maintaining all data (lead profiles, job profiles, proposals, etc.) in the database and preparing reports/documentation as required.
Helps with production, including ensuring written proposals are accurate and clearly define all expectations of the customer, ensuring all landed jobs are handed off to the correct person, communicating customer scheduling preferences and needs, managing customer expectations and ensuring they understand the entire process after the job is landed, maintaining communication with customers after a job is completed to ensure satisfaction and to generate referrals.
On-going commitment to sales goals.
Performs sales duties, including meeting with customers, scheduling designer consultations and/or follow up meetings, ensuring proposals are signed and completing all required paperwork/data entry.

General Job Responsibilities and Required Skills
  • High school diploma or GED required
  • Advanced education degree, coursework, or tech school a plus
  • Previous service business experience desired
  • Sales experience a plus
  • Strong computer and internet skills
  • Working knowledge of Microsoft Office Suite
  • Strong communication and interpersonal skills
  • Strong verbal/written skills, to include proof-reading and basic math skills
  • Goal oriented
  • History of accomplishment and promotion
  • Active listener
  • Exceptional customer service skills
  • Unrestricted driver's license and clean driving record

Based on experience.