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Commercial Sales Associate

CertaPro Painters is a leader in the residential and commercial painting industry throughout North America. We are an organization of professional painting contractors specializing in beautifying homes and buildings; interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our clients. We are currently seeking a Commercial Sales Associate.

What we're looking for

POSITION OVERVIEW
Initiate, develop and grow commercial painting relationships.
Prepare detailed, written estimates that not only fulfill the RFP but also ensure the best recommendations for the customer while ensuring a reasonable profit for the franchise.
Ensure that our customers’ needs, and their expectations are clearly communicated and accurately documented on a written proposal.
Quantify all items on a request for proposal (RFP) for commercial painting services.
Present CertaPro Painters of Pittsburgh – South Hills to prospective customers to differentiate ourselves from our competition and to further enhance our “Brand of Certainty.”
Live the Values of CertaPro Painters:
Deliver What You Promise
Respect the Individual
Have Pride in What You Do
Practice Continuous Improvement
Imagine the Possibilities
Develop a close working relationship with marketing, production, and Job Site Supervisors to ensure all expectations set forth on the written proposal are met.


QUALIFICATIONS
Bachelor’s Degree or Equivalent
Valid driver’s license


PREFERRED EXPERIENCE
Working knowledge of interior and exterior paints coatings, carpentry, drywall, EIFS, DRYVIT and other construction.
Business to business sales and marketing experience

ESSENTIAL FUNCTIONS

MARKETING:
Identify prospects in target markets
Initiate contact and build relationships through individual contacts and relevant trade associations
Participate in all Company sponsored shows and events

SALES:
Win sales commitments with new customers in a competitive market
Grow revenue from existing accounts and relationships

ESTIMATING:
Meet with customers, in person, whenever possible, to perform estimate and gather information about their needs pertaining to the execution of the project.
Create a detailed and grammatically accurate written proposal which accurately, specifically and clearly defines both the needs of the customer and the expectations set forth during conversations between the customer and yourself.
Take pictures of difficult production situations and/or customer service concerns during the estimate and insert them into proposal.
Responsible for approving change orders for jobs in progress.
Ensure that the estimate allows for safe working practices and proper equipment in all circumstances.
Measure commercial buildings for painting services (mostly repaints, but some new construction).

PRODUCTION:
Upon landing the job, communicate clearly with the production team the most up to date scope of work and the needs of the customer.
Assist in assigning the most appropriate crew to jobs based on their past performance, preferences and abilities.
Assist in the management of the production board
Ensure all landed jobs are “handed off” to the Job Site Supervisor in person and the Certainty Pledge is reviewed.
Ensures that the Job Site Supervisor (JSS) is clear on the scope of the job:
Customer needs/expectations are reviewed.
Safety and set-up issues are reviewed.
Establishes a tentative completion date for the job.
Ensure that crews are producing jobs at or above projected gross margin.
Facilitate the resolution of customer complaints in a timely manner.

ADMINISTRATIVE:
Prepares weekly analysis of results in preparation for Goal Setting & Review with supervisor.
Update job profiles and proposals daily in CertaOne and replicate database daily

General Job Responsibilities and Required Skills
  • Strong math and analytical skills
  • Strong computer and internet skills
  • Strong oral and written communication skills
  • B2B, commercial sales experience (preferred)
  • Track-record as a top performer with history of accomplishments and promotions
  • Working knowledge of interior and exterior paints coatings, carpentry, drywall, EIFS, DRYVIT and other construction (preferred)
  • Great communication, presentation and interpersonal skills
  • Goal oriented, organized, and energetic
  • Patience and perseverance to pursue long-term sales cycle
  • Driver’s License with clean driving record
Compensation

Benefits/Compensation:
Competitive based salary, commissions and bonus
Company vehicle and insurance
Cell phone, laptop
2 weeks PTO and paid holidays
Excellent training and resources provided
Ongoing development and promotions available

Each CertaPro Painters® business is independently owned and operated.

Compensation: $65,000.00 - $125,000.00 per year