Frequently Asked Questions

Paint and Preparation

Which is better – oil paint or latex paint?
Latex paint is generally better due to its durability, ease of cleaning, and lower environmental impact compared to oil paint.

What types of preparation need to be done to my house?
Proper preparation includes cleaning surfaces, scraping off loose paint, sanding rough areas, and priming bare spots.

Does all the old paint on my house need to be removed before it can be repainted?
No, only loose or peeling paint needs to be removed before repainting.

Does my whole house need to be primed before being painted?
Not necessarily. Spot priming is sufficient if the existing paint is in good condition and not bare.

What is a ‘paint system’ and which is appropriate for my project?
A paint system is a combination of products (primer, paint, finishes) designed to work together. The appropriate system depends on your surface and environment.

What is the purpose of primer and when is it needed?
Primer prepares the surface, ensuring better adhesion of the paint and providing an even base for color application. It is needed on bare surfaces, repairs, or significant color changes.

How many coats of paint are appropriate for my project?
Typically, two coats of paint are appropriate for a durable and uniform finish.

What is elastomeric paint?
Elastomeric paint is a high-build coating designed to protect masonry surfaces from water infiltration by providing a flexible, waterproof barrier.

How long does it take the new paint to dry?
It usually takes 4-6 hours to dry to the touch and 24 hours to fully cure.

How long should the new paint job last?
A good paint job can last from 5 to 10 years depending on the quality of paint and environmental conditions.

Is there anything I can do to increase the longevity of my new paint job?
Regular maintenance such as cleaning, touch-ups, and addressing repairs promptly can increase the longevity of your paint job.

Will I save money if I buy the materials?
Not necessarily. Professional painters may get better pricing on materials and ensure the correct products are used for your project.

Is there a difference between hand-brushed and sprayed paint?
Yes. Hand-brushed paint can provide a thicker, more even coat, while sprayed paint can cover large areas quickly but may be thinner.

What does VOC mean?
VOC stands for volatile organic compounds, which are chemicals that can evaporate into the air and cause health issues.

Are more expensive paints better?
Generally, yes. More expensive paints tend to offer better coverage, durability, and color retention.

How do I get an estimate for painting my home?
Contact a professional painting service like CertaPro Painters to schedule an on-site assessment and get a detailed estimate.

How much does it cost to paint a house?
Costs vary widely, typically ranging from $2,500 to $7,500, depending on the size and condition of the house.

How much does it cost to paint the exterior of a house?
Exterior painting costs typically range from $3,000 to $8,000, depending on various factors like size, condition, and paint type.

Is there a warranty for painting on the interior/exterior of a house?
Yes, many professional painters offer warranties, typically ranging from 2 to 7 years.

Access, Colors Selection, and Lead

How do I choose paint colors for my house painting project?
Consider your personal preferences, architectural style, and surrounding environment. Many painters offer color consultations.

How is the crew going to reach the difficult areas of my project?
Specialized equipment, such as ladders, scaffolding, and lifts, will be used to access hard-to-reach areas safely.

Is there lead paint on my house, and if so, how is it handled?
If your house was built before 1978, it might have lead paint. Certified professionals will follow strict safety protocols to handle and remove lead paint.

What are the current popular colors for home exterior painting?
Neutral tones like greys, whites, and beiges are popular, as well as more vibrant colors like blues and greens.

How much will it cost to paint my home?
Costs vary widely based on size, condition, and paint type. Get a professional estimate for accurate pricing.

I’m not sure what colors I want to use. What help can CertaPro Painters give me?
CertaPro Painters offer color consultations to help you choose the best colors for your home.

What if I am already working with a color consultant?
CertaPro Painters can collaborate with your color consultant to achieve your desired results.

What if I am not happy with the colors once they are applied to the building?
Discuss concerns with your painter. They may offer solutions like adjusting the color or applying a new coat.

Are there extra charges if I have more colors on my house?
Yes, typically there are additional charges for multiple colors due to increased labor and materials.

Will CertaPro Painters leave me with touchup paint?
Yes, they usually leave touchup paint for future minor repairs.

The Process and Our People

I have just met with the estimator – now what?
Review the proposal provided by the estimator, ask questions, and decide if you want to proceed.

I have reviewed the proposal and would like to proceed – what do I do next?
Sign the contract and schedule a start date with your painting contractor.

What experience and background do the foremen and painters have?
CertaPro Painters employ experienced and trained professionals who follow best practices.

How do I address any concerns I may have throughout the project?
Communicate directly with the foreman or project manager to address concerns promptly.

How long will the project take?
The timeline varies, but a typical project may take a few days to a couple of weeks, depending on size and complexity.

I plan on being out of town during the part or all of the project – is this okay?
Yes, as long as arrangements are made for access and communication.

What about inclement weather?
Weather can affect timelines. The crew will monitor conditions and reschedule if necessary to ensure quality.

How is payment handled?
Payment is typically structured with an initial deposit, progress payments, and a final payment upon completion.

Does the crew expect a tip at the end of the job?
Tipping is not expected but appreciated for excellent service.

I’m concerned about water leaks into the house. Will painting solve these issues?
Painting alone may not solve leaks. Address the underlying cause before painting.

What if dry rot or other carpentry issues are discovered during the painting process?
Address these issues immediately. Many painting contractors can perform or recommend necessary repairs.

Insurance and Liability

A contractor comes to paint my house and his employee falls off a ladder and gets hurt. Who pays for his injuries?
The contractor’s insurance should cover the injuries. Ensure they have valid worker’s compensation and liability insurance.

I was told by a contractor that he would have to charge a lot more if he purchased worker’s compensation. He has assured me that my homeowner’s insurance policy would cover me in the event of an accident. Is this true?
This is not true. Homeowner’s insurance typically does not cover worker injuries. Contractors should have their own worker’s compensation insurance.

I was told by a contractor that he is not required to carry worker’s compensation insurance because he only has one employee. Is this true?
Requirements vary by state, but generally, worker’s compensation insurance is required if there is at least one employee.

How do I know for sure if a contractor carries worker’s compensation insurance?
Ask for proof of insurance and verify the documentation with the insurance provider.

Do CertaPro Painters carry worker’s compensation and general liability insurance policies?
Yes, CertaPro Painters carry both worker’s compensation and general liability insurance.