Frequently Asked Questions

DO YOU HAVE A PROJECT MINIMUM? 
Our normal project minimum is $500. There can be certain exceptions, so always check with us!

ARE YOU INSURED?
Yes, we have $2,000,000 in General Liability coverage, $1,000,000 Umbrella Liability coverage, and $1,000,000 in Workman’s Compensation coverage.

HOW MANY PEOPLE DO YOU SEND OUT FOR EACH JOB?
​Our crews can be anywhere from two to 6 people, depending on the size and scope of the work. Occasionally we may send one painter for a small job.

IS THERE A WARRANTY?
Yes, most projects have a two-year limited warranty on our work. Some types of projects, like horizontal surfaces are ineligible, which we list on the back of our proposals.

WHAT TYPE OF PAINT DO YOU USE?
We use only quality paints from major paint suppliers, primarily from Sherwin-Williams and Kelly-Moore. We will occasionally use other brands depending on store locations and availability or the scope of work requirements.

DO YOU HAVE ECO-FRIENDLY PAINT OPTIONS?
Yes, most of the paint we use is low or no VOC paint. We also use paints that absorb odors and are UL GREENGUARD® Indoor Air Quality certified and UL GREENGUARD® Gold certified. such as Sherwin-Williams Harmony indoor paint. Please let us know if this is something you have an interest in.

HOW MUCH WILL IT COST TO PAINT MY HOUSE?
There are many things that affect the cost of a paint project, including preperation or repairs needed, color or sheen change, accessibility issues, and many others. To get an accurate cost for your project, set up an estimate appointment and we will provide you with a detailed proposal and price on the spot in most cases.

IS THERE ANYTHING THAT CAN CHANGE THE COST OF A PROJECT AFTER A CUSTOMER RECEIVES A QUOTE?
​We always provide a detailed project plan with a set price for the work. However, there can be hidden damage, dark bold colors that require additional coats, or change orders and some other items that could change the price. These are discussed in our proposals.

WHEN IS THE BEST TIME TO PAINT?
We paint exteriors all twelve months of the year in our area! However, weather, temperature, and other conditions do affect both how and when we paint. Have a discussion with our Sales associate about the best time for YOU to paint.

HOW OFTEN SHOULD PEOPLE PAINT THEIR HOMES?
For exteriors in our area, you can expect from 5 to 10 years depending on the quality of paint used, and exposure to the elements. There are certain things to look for that may be a clue that your home is needing to be painted, such as caulk that is cracked and loose, chalking on paint, fading or peeling paint, etc. Interiors, it can depend on how the rooms are used and other factors. With high-use areas, when you see chips in the paint, or dirt from hands and pets visible it may be time to freshen the areas with a fresh coat of paint. Set up an estimate appointment and we will inspect your home and discuss if now is a good time to paint.

HOW LONG DOES IT TAKE TO PAINT A HOME?
This depends on many factors, but most of our jobs take from 2 to 4 days. However, this will be impacted by the size of the crew on your job, repair work that needs to be done and other factors. We will discuss the timing with you at the estimate appointment, and always work to complete it in a time frame that works for you.

HOW WILL MY PROJECT BE MANAGED?
All of our crews are managed by an on-site Job Site Supervisor. He is the worker wearing the yellow shirt and is responsible for managing your project and ensuring you are completely happy with the work performed.

CAN PAINTERS WORK ALONE IN MY HOUSE?
Yes, this is something that we do often. We have insurance and do background checks to make sure that your home is safe.

IS THERE ANYTHING THE HOMEOWNER SHOULD DO TO PREP FOR YOUR CREW TO ARRIVE?
For interiors, generally, we ask that you remove small breakable items from any areas we will be working in, and in some cases remove blinds from windows, or empty drawers and cabinets if these are being painted. If you have art on the walls to be painted, please remove these. If you are planning on putting the art back in place, don’t forget to take pictures of how it was arraigned on the walls! Also, if you leave the nail or hanger, we will not fill that hole, but if there is a hole in the wall, we will fill it.

WHAT IS YOUR CLEAN-UP PROCESS?
We clean up and pick up our trash every day, but we clean up in full on the last day. We will stack ladders and store equipment in a safe acceptable location as discussed with the customer and job site supervisor at the start of the project.

HOW MANY PAINT COLORS ARE INCLUDED IN YOUR TYPICAL PROPOSAL? 
Typically, we allow up to three colors without an additional charge. As multiple colors can leave partial gallons, and require us to stop and clean our equipment, we may charge a small upcharge. Please discuss this with our associate at the time of the estimate.