Questions About Access & Color Selection

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Frequently Asked Questions - Access, Safety, and Color Selection



All our crews have been trained on the safe and proper use of extension ladders. We are also experts in the use of scaffolding, lifts, and booms to reach areas inaccessible by ladder.


This decision is all about your comfort level, and we will accommodate your wishes. Some homeowners give us the garage door opener or front door key and let us come and go as needed. Others do not want any work done while they are not present. Let us know your desires, and we will work within those guidelines.


Lead paint was outlawed for residential use in 1978. If your home was built before then, it may contain lead paint even if it has been painted several times since 1978. The paint closest to the substrate is our primary concern. By law, we must either assume homes built before 1978 contain lead, or we must test for the presence of lead. However, testing is not a simple process and can be expensive to perform correctly. Moreover, if the presence of lead is confirmed the owner must disclose this upon sale of the property, which might reduce the home’s value. Consequently, for pre-1978 homes we simply assume there is lead paint present and take all the necessary precautions to ensure the safety of the residents, general public, workers, and the environment. Rest assured that we are an EPA-certified firm and perform all work using lead-safe work practices in accordance to federal regulations.


We realize color selection and placement decisions can be a source of anxiety for some homeowners, and we recommend visiting your local paint store to look at color selections. Color charts are available, and your estimator can guide you through what colors are popular and/or fit your preference. For more in-depth color consultations, we recommend a color consult from Sherwin-Williams to help with design ideas. Our relationship with Sherwin-Williams allows our homeowners to receive a consult for $45 instead of the regular rate of $90.


CertaPro Painters regularly works with color consultants and designers hired by our customers. Our experience has been that most designers are very good at what they do, and the results are usually very attractive. Simply provide us with the color palette and placement information developed by the consultant and away we go. We will ask you first if there are any questions about the palette or placement, then the consultant if necessary.


CertaPro Painters requires that you confirm your color selection before we order the paint for your project. If you wish to change the colors after they have been confirmed, there may be additional charges for any additional paint and labor required to accommodate the requested changes.


Our standard proposal includes up to 3 different colors on your home. Depending on the project, there may be an added charge for each additional color after that.


We will be happy to leave you with clearly labeled paint for future touchups

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