The team is responsive, professional, highly skilled and we found the price reasonable. During a pandemic, it can be uneasy to have people come to your home. However, the team followed social distancing protocol and wore masks the entire time and made us feel very safe. The process was easy, and the product is fantastic. Before sending the final invoice, I was contacted to make sure I was happy with the job. However, with all the positives one stands out above all of them. This team provides excellent customer service.
I often reach out to different vendors for our home repair estimates and once the sales team or contractor meets my husband, I am disregarded. It is highly offensive, and I have not selected vendors because of this. This was not the case with Hiram. Hiram and I had initial contact and arranged the estimate, I was unable to be home during the scheduled time, so my husband met with him instead. Even though he met with my husband during the estimate, he continued to communicate with me and direct questions to me. This mattered a lot to me. Women should be treated as decision makers in their own home and I felt that Hiram treated me as one. This has earned all my future business and my recommendation. I will be posting this review online as well. I want more people to know that you can get a fantastic result and an amazing customer focused experience.
October 18, 2020
Great people.Good communication. Very professional.
September 30, 2020
Working with Hiram P. was invaluable. He was helpful in so many ways. He kept in constant contact and kept me abreast of even the most minute details. I would highly recommend this company based on my experience with Hiram alone , but the painting itself was also exceptionally done.
September 24, 2020
We’ve worked with CertaPro several times and have always been pleased with their professionalism and excellent quality!
September 13, 2020
The crew that came out was did a great job. They were professional, mindful of the wearing masks at all times and cleaned up the work site when they were done.
September 9, 2020
My sales rep , Hiram Patchen was very responsive and easy to work with. He was very knowledgeable and helpful. The crew that performed the work was hard working, professional and adaptable. The crew lead made sure that the work was done to our full satisfaction.
August 18, 2020
I’m very happy with Hiram an John ways an satisfaction of handling and seeing how the job completion went an how they looked into making sure that I’m satisfied with the job. The people that work for John can be trusted in your home. The work is great quality work and I wouldn’t hesitate to recommend them Thanks guys ??
July 23, 2020
I appreciated the timely keeping of scheduled appointments, the courtesy and professionalism of the crew and supervisor, and the attention to detail in matching the color and doing the work. The price was reasonable and considerably lower than the bids I received from other contractors.
July 18, 2020
We love working with John Piana. John and his crews are great. Always reasonably priced and always leave the area cleaner than when they got there.
June 10, 2020
Extremely professional with excellent work, set-up, attention to detail and follow through and clean up.
June 6, 2020