Meet Hannah – An Office All-Star with Songs in Her Heart
Hannah is originally from Dawson Creek, BC, but has lived in Calgary, AB since 2014. Though she is passionate about customer service, her skill set stretches far beyond work responsibilities. Hannah is a beautiful singer and enjoys athletic activities like hiking and volleyball. These activities allow her to decompress and unplug from her busy schedule, and arrive at work refreshed and ready to tackle any problem that may come her way.
Why Choose to Work at CertaPro?
So, why did this beautiful singer choose to work at CertaPro Painters® of South Calgary? She wanted a hands-on role where she could truly be part of a growing team. She wanted the opportunity to grow within a company and to provide input when solving problems and working towards a common goal. Hannah considers herself someone who always strives for personal and professional growth. CertaPro provided Hannah that opportunity and has given her the ability to thrive within a supportive and positive culture.
“I love the culture we have. Everyone is on everyone’s team and we strive not only to push our business forward but lift each other up in a positive way.”
The Award-winning Cornerstone
Hannah handles day-to-day operations. She works hand-in-hand with the area manager to ensure all jobs run smoothly, manages all in-house and sub-contractor painters, and schedules and follow up appointments with customers on a daily basis. Hannah has her hand in a bit of every role and she works to help to make sure the ship sails smoothly.
As the cornerstone of the office, Hannah knows what’s going on with every job as well as every team member. She takes pride in knowing that any member of the team can come to her with a question, problem, or just good news in general. She is always there to listen and help with open arms.
As the Operations Coordinator, Hannah has a special relationship with customers:
“I love the relationship between the customers and I, they know that I am the first point of contact at the office – I meet a lot of them on site at their homes and they know that I’m someone familiar they can come to.”
At CertaPro Painters® of South Calgary, Hannah is an all-star – and we’re not just saying that. Her hard work actually earned her the award of 2019 Office Associate All-Star! She also played a critical role in winning the award for Franchise of the Year 2019.