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Do we track customer satisfaction? Of course! See how well we’re serving you.
Posted on August 30, 2021
Your post job feedback is what gives us a customer satisfaction grade. This is called an “NPS or Net Promoter Score.”
Since our NPS comes directly from our clients, we can only improve it by doing a better job. Most large companies use this scale: i.e. Target, Apple and Starbucks and it runs from -100 to 100. Look up your favorite company and see what other customers are rating it!
Our goal is to only see this number go up by giving you the best service possible.
