What Makes Us Unique
What Makes CertaPro Painters® of the Upper Charles Unique?
At CertaPro Painters® of the Upper Charles, we uphold our name and reputation not just on quality work, but in one-of-a-kind customer service and collaboration. As trusted partners throughout the project, we maintain communication right from the start, and seek a tight feedback loop so that we can readily adjust to any requested changes and finish with exactly what the customer is looking for.
Transparent Pricing
As with many markets, the cost of materials and labor rates can change over time. We make it a priority to provide extremely detailed quotes with firm pricing so that you know exactly what you are paying for. We provide explicit details on the grade of paint and primer (not just the brand) that will be used on each surface being painted, as well as the color, sheen and number of coats. We also fully describe the entire process from setup and preparation to clean up so you know exactly what to expect when our crews arrive. Once CertaPro Painters of the Upper Charles comes out to estimate your project, you won’t be waiting days for a quote. We provide a written quote on the spot and follow up within a day with an electronic copy via email.
Color Consultations
Received your estimate but aren’t sure which color is perfect for your home? CertaPro Painters of the Upper Charles has an expert color consultant on staff. Once you choose us for your painting project, our specialist can help you find the best palette for your project, whether through color matching pieces in your home or starting from scratch! We’ll even provide you with free paint samples to test out in your home to help finalize your decision.
Customer Service Commitment
Our goal is to provide the best customer experience possible. This is accomplished by being professional and courteous, by keeping you informed, by doing things right the first time, and by respecting your property and home. If there is something that needs attention, we will take care of it right away. We are locally owned and operated and take pride in bettering the lives of those in our community.
Easy Scheduling
CertaPro Painters® of the Upper Charles strives to make scheduling a breeze. We work with your schedule, not the other way around. If you have any special considerations or deadlines that you need help with, just let us know and we will make every effort to accommodate them. You can schedule your free estimate online or call our office for more information.
One-Stop Shop
CertaPro Painters® of the Upper Charles is your one-stop-shop for home improvement. Not only do we provide expert, professional painting services, but we also provide skilled carpentry services for repairs or improvements that may not warrant a general contractor. We have the right crews for the job, our rates are highly competitive, and our customer service is unparalleled.
CertaPro Painters® of the Upper Charles, MA Promise
It is our goal to become the most trusted painters in our community by consistently delivering extraordinary experiences. That trust is created by living our values:
Deliver what you promise - we meet our commitments and stand by our work
Respect the Individual - we value people and their ideas and beliefs
Have pride in what we do - we strive to achieve superior results honorably
Practice continuous improvement - we constantly challenge ourselves to be better
Embrace Possibilities - Exploring new, innovative ideas helps us provide a better customer experience.
Happy Customers
Our customers didn’t just choose us for our painting expertise, they chose us for what we bring to the table that others do not. Check out some of our excellent reviews from satisfied customers.
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