What to expect at your estimate appointment

Getting an estimate is the first step get hiring a professional crew of painters. At CertaPro we offer free estimate appointments that can be booked online. When your estimate day and time come a CertaPro representative can either meet at your home or remotely to discuss the project with you. The estimator will take some measurements and ask you some questions about the goals of your project. It’s important we know details like what surfaces you want painted, if there are major colour changes, or if there are damaged surfaces that need repairs prior to painting.

At your estimate appointment, expect to do a complete walk through of the job area. Your pro may take measurements or ask questions about the intended outcome you are looking for. Any potential repairs or issues with the job should be discussed before your estimator leaves. If we notice and problem areas we will show them to you and offer to include repairs as part of the proposal. You can opt out of doing repairs in some cases to save costs, but it can sometime mean blemishes in the final painted surface.

Questions you may want to ask:

What does the estimate cover?
Can you provide insurance and licensing?
What paint will be used?
What preparation will be done?
What is the time frame for completion?
What time will the crew arrive?

After the appointment, you should expect to receive a copy of the estimate in writing. This should include a breakdown of material and labor costs. Also, an itemized list of work to be done is normally included.

Paint selection

Ask your estimator how the paint will be chosen. Who picks the brand? Do you get to provide colours and finishes? Is there a colour consultant to work with? Some painters prefer particular manufacturers when it comes to paint. They usually have brands they work with regularly and know the warranties, so they feel comfortable standing behind them.


Ask about what preparation will be done before the paint is opened. It’s important to know who is providing repairs. Will you be expected to contract it out prior to painting or can the crew provide light carpentry work? Beyond that, ask who is responsible for items like clearing out furniture, taking fixtures down or taping off items.

Crews and Timing

There should be a discussion at your appointment or shortly after when the project will commence. A schedule is normally provided at least with the estimate or contract. This will give you an idea not only when, but who is leading your painting job. If there are days or times you are unavailable, make sure they are clear with your project coordinator.

Insurance and Licensing

Question every provider about licensing and insurance. Do not proceed with any painter that cannot provide this information to you, no matter how great their price is. You could be on the hook if anything goes wrong on the job. Repairs and potential injuries are costly prospects.


A full schedule of payment should be discussed. If it’s not brought up to you, make sure you ask. Be wary of a company that needs any more than 50% upfront. This down payment will be used to secure a crew, reserve dates and gather materials for your project. Final payment should not be paid until the work is complete and a final walk through done. Once you are satisfied with the work, the final payment can be submitted.

Ready to get started? Schedule a free, no obligation estimate with our professionals today.