Questions to Ask Your Prospective Painter

What to Ask Before Hiring a Painter: 7 Questions That Matter

A painting project is more than just a cosmetic upgrade—it’s an investment in your home and your daily comfort. That’s why choosing the right painting company matters. At CertaPro Painters® of Portland, OR, we encourage homeowners to ask the right questions before starting a project. Here’s what to consider before signing on the dotted line:

1. Do They Offer an Upfront, Clear Understanding of the Project?

Avoid surprises by asking if the company provides a written proposal—not just a ballpark estimate. A professional proposal should outline the full scope of the work, including surface preparation, timelines, and the exact brands and lines of paint to be used. With CertaPro Painters®, you’ll always know exactly what to expect.

2. Do They Respect Your Specific Needs?

Every household is different. Whether you’re working from home, have kids or pets, or specific routines to navigate, your painting team should work around you—not the other way around. We develop a customized project plan that respects your schedule, preferences, and any special considerations you share with us.

3. Will They Respect Your Time?

There’s nothing more frustrating than waiting around for a crew that’s late—or doesn’t show up at all. At CertaPro Painters®, we pride ourselves on punctuality. When we say we’ll be there, we show up on time.

4. Will They Treat Your Home With Care?

From furniture to landscaping, your property should be treated with the utmost respect. Our crews work neatly, protect your belongings, and clean up thoroughly at the end of each day—as if your home were our own.

5. Is the Process Personalized to You?

Good communication makes a great project even better. That’s why a dedicated job site supervisor is assigned to every CertaPro job. They’ll be on-site daily and provide regular updates in the way that works best for you—whether that’s via text, email, phone, or in person.

6. Will You Have Peace of Mind?

A reputable painting company should be able to provide proof of active insurance and a written 2-year warranty on workmanship. We’re happy to share both because your protection and confidence are part of our commitment to excellence.

7. Do They Guarantee Your Satisfaction?

Your project isn’t finished until you’re 100% satisfied. We follow up after completion to ensure you’re happy with every detail—and we’ll make it right if you’re not.

At CertaPro Painters® of Portland, the Answer to All These Questions is YES.

We believe in delivering more than just great results—we deliver a worry-free painting experience from start to finish. If you’re planning a painting project, reach out to us for a free, detailed proposal and see firsthand what sets us apart.