My name is Chakong Xiong, and I am the Residential Sales Associate. I have been with CertaPro Painters since August 2021 and have over 14 years of paint industry experience. I have managed paint stores and worked with corporate finance and accounting teams at Sherwin Williams Paint, Valspar, and Behr Paint. My focus is to listen, understand the scope of work for interior or exterior project and provide solutions. Every home paint project is unique, so I understand the importance of communication and paying attention to detail in order to provide a seamless experience. I am committed to making sure we add value to your project. I graduated from Cal State Long Beach and currently reside in Huntington Beach. I enjoy biking, snowboarding, and going to concerts.
Customers consistently use the same words to describe Chuck – great service, professional, very friendly, informative, detailed, thorough, knowledgeable, and a great communicator!
Here are just some of the review that call him out by name:
“Working with Chakong was very straight forward and he clearly explained every step. I also appreciate that he was on time and very professional. Having other painters no show for estimate appointments or not providing detailed quotes or insist that my husband be present for the estimate, Chakong was a breath of fresh air. I received a same day response each time I engaged with CertaPro of OC either by phone or email.” (Helena W., Placentia, CA)
“We recently bought a home in Orange County and used CertaPro Painters to repaint the interior of it. We had a number of paint contractors come out and do an estimate on the property and I noted right away the level of professionalism with their work. Chakong, my estimator, did a thorough assessment on the property and provide a room by room description on the prep work needed plus the type of paint required for each room. He also connected me with a color consultant who helped me decide room colors that matched my preference and complement the existing fixtures and décor. The paint team, Pablo (lead), Carlos, and Edwin, was extremely courtesy, punctual, and skillful on removing the existing wallpaper, prepping the walls, and painting the walls. They finished on time even with the last minute added scope by me. After the team left, I noticed a couple of sections that needed touch-up and Pablo was always willing to come back to fix to ensure we were 100% satisfied with the work. Couldn’t be happier with my experience with Certa. Would recommend it to a friend and plan to use again in the future.” (Will T., Huntington Beach, CA)
“Chakong Xiong was very professional. He explained the painting process and gave us a fair quote.” (Elisa B., Mission Viejo)
“Certa pro was referred to us from a friend of ours and we are so glad we listened to them! Our first impression was with Chakong who was fantastic. He’s super responsive, detailed, and friendly. We hired them to do our entire 4500 sf house and they did a gorgeous job and were very quick and tidy. Their prices were very reasonable but most importantly they did a really great job! Highly recommend!” (Laura D., Huntington Beach)