House painting and restorative project in New Westminster, BC by CertaPro Painters of Burnaby, BC
This exterior house painting project in New Westminster, BC proved to be a great experience for all involved. The CertaPro team was able to restore life to this beautiful home and ensure it was done right! Whether it’s an exterior project or an interior house painting project, CertaPro has a process in place to ensure we get it right for our customer. Let’s walk through the process on this project.
[8 Step Process] by CertaPro Painters
1.) We Start the Right Way:
Because new paint sticks best to a clean surface we used a pressure washer and elbow grease to remove all the dirt, mold, and mildew, and allowed the house to dry the appropriate amount of time before any products were applied.
2.) We Do Great Preparation:
Everyone knows the foundation of every great paint job involves prepping the house before primers and paints are applied. We draw on years of painting expertise to understand the exact types of paint deteriorations this home may have experienced because we’ve painted so many like it. From scraping and sanding to caulking and sealing, we use the right techniques in the right order with the appropriate products to ensure this paint job will last. To find out more about this process, check out our Surface Preparation page.
3.) We Properly Paint & Protect Your Home:
The combination of priming and finish paints with the correct number of paint coatings is what will protect this home for the long term. Our skilled painters applied only the best products available for this home’s specific needs.
4.) We Provide Help Choosing Colours:
We are experts at helping homeowners select a colour scheme that anyone would be proud to show off to family, friends, and neighbours. We have lots of colour resources to make choosing paint colours less stressful. It is a real collaborative effort between our experts and our customers.
5.) We Perform Quality Repairs:
We never paint over problems. During our prep processes we made sure to be thorough enough to uncover any damage or dry rot. We utilized our experts at all forms of common carpentry repairs to help complete this project.
6.) We Communicate Simply and Clearly:
We never keep our customers in the dark. Depending upon the preferred communication method – in person, on the phone, via email or text – we were happy to update our client regularly on what we had done, how things were progressing, and what would happen next in a timely manner.
7.) We Respect Your Time and Property:
When we are invited in to these homes the trust in us is appreciated. We are the professional exterior house painters who go the extra mile to continue earning that trust by protecting personal property, showing up when we say we will, and respectfully answering all questions and concerns. But don’t just listen to us, see what our customers say in unbiased and unedited reviews.
8.) We Delivered What Was Promised:
When it came time to pay the bill we ensured this customer did not find the cost to be more than they were quoted. How did we deliver on this promise? We started by creating a highly detailed proposal with a fixed price for the stated work. The price we gave was the price that was expected to be paid. (If unforeseen circumstances require changes to the scope of work we would discuss the changes with our customers first and agree on a new scope of work and pricing prior to any additional work being performed).
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See what our valued customers are saying about their house painting experience with CertaPro Painters in New Westminster, BC!
“This was an extremely positive experience for our family. The painters were excellent and professional. We love our new painted home! Thank you very much!”