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Production Associate

***Do you enjoy being out in the field instead of being behind a desk all day?
***Do you enjoy interacting with people?
*** Are you a good problem solver?
***Are you detailed oriented and result driven?
*** Do you take pride in customers satisfaction?

If you answered yes to the questions above, keep reading to find out more about an opportunity to become a Field Production Associate

We are looking for a detailed oriented “Production Associate ” with outstanding customer service skills to oversee field projects.

About the company:

CertaPro Painters is a leader in the residential and commercial painting industry. They are a national organization of professional painting contractors specializing in beautifying homes and buildings, interiors, exteriors, commercial, residential, offices, and condominiums. Their success has been built on the foundation of delivering certainty to their customers – certainty of a job well done. They focus on the details of every project and most importantly, they focus on their client.

What we're looking for

Provide exceptional service to all customers and ensure expectations are met and best executed.
Schedule and manage multiple painting crews and projects while providing daily updates to the customer and the team.
Interact and communicate with customers, crews and CertaPro team daily to ensure painting needs are met on time and within budget.
Identify problems and quickly work with crews, customers and CertaPro team to resolve any issues.
Kick-off, supervise and close residential projects with daily job site visits.
Document all change orders and communicate changes to crew, CertaPro team and customer.
Develop a recruiting, development, and retention program for painting crews.
Build a performance culture among the team with continuous support and training.
Properly onboard and train crews on the CertaPro Certainty System to ensure production success.
Responsible for conducting ongoing training and inspections related to safety, as well as conducting safety meetings.
Participate in weekly production meetings with CertaPro leadership.

General Job Responsibilities and Required Skills
  • 2-year experience in customer service
  • Current drivers license and clean driving record required
  • Bilingual preferred but not required
  • Exceptional communication skills with a friendly, positive demeanor
  • Strong written/verbal skills, to include proof-reading and basic math skills for estimating.
  • Basic computer skills including proficiency in Word, Excel, Outlook
  • Highly organized and detail oriented.
  • Ability to work Monday-Friday with some Saturdays and some evenings depending on the project.
Compensation

Base salary + bonus structure based on performance
Paid PTO and holidays
Health Insurance, IRA
Company vehicle and gas card
Company mobile phone and tablet

CertaPro Painters® of Atlanta/Decatur

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Exterior Painting Skills

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Interior Painting Skills

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Each CertaPro Painters® business is independently owned and operated.