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Office Associate

CertaPro Painters is a leader in the residential and commercial painting industry. We are a national organization of professional painting contractors specializing in beautifying homes and buildings, interiors, exteriors, commercial, offices, and condominiums. Our success has been built on the foundation of delivering certainty to our customers – certainty of a job well done. We focus on the details of every project and most importantly, we focus on our client.

POSITION OVERVIEW




  • Represent CertaPro Painters to all suppliers, customers, applicants, employees, etc. so as to differentiate ourselves from our competition and to further enhance our ‘Brand of Certainty’.

  • Service all prospective customers and customers with the objective of meeting/exceeding their painting needs and building customers for life.

  • Service all employees with the objective of meeting/exceeding their needs and building an employee for life.

  • Ensure that all tasks are completed in a timely and professional manner.

  • Develop a close working relationship with the General Manager (GM), Sales Associate(s) and the Production Associate(s) to ensure that all expectations set with the employees and customers are met.

  • Provide support to the following functions: Marketing, Sales, Production, Financial, Administrative, Human Resource and Business Development.

  • Fulfill the obligations of the essential functions; Marketing, Sales, Production, Financial, Administrative, Human Resource and Personal Development as outlined below.


What we're looking for

Create sales packages, send, and schedule estimates for Sales Associates
Send estimate follow up letters to customers with Sales Associate’s direction.
Ensure all marketing tactics are executed as per the Company’s Annual Marketing Plan.
Ensure all customer mailing lists are up to date.
Perform commercial telemarketing.
Maintain inventory and update all point-of-sale material.
Order paint and materials with Production Associate’s direction.
Enter Annual Financial Plan (AFP) into QuickBooks.
Issue Purchase Orders (PO’s).
Pay all bills + Maintain all files.
Manage paperwork for new hires and terminated employees.
Conduct constant follow ups with customers.
Participate in regional or national on-going training conferences/meetings.

General Job Responsibilities and Required Skills
  • High school diploma or GED
  • College degree a plus
  • Experienced with social media and digital marketing
  • Organized and detailed oriented
  • Knowledge of Microsoft office packages
  • Proficiency in QuickBooks (preferred)
  • Excellent verbal and written communication skills
  • Excellent organizational and time management skills
  • 2+ years of Office Assistant experience (preferred
Compensation

Base salary + bonus structure based on performance
Paid PTO and holidays
Health Insurance, IRA,
Company vehicle and gas card