Karen is our star Office Associate. After graduating from college, Karen moved to Orlando, FL to work at Walt Disney World. She had a blast as a cast member and quickly embraced Disney’s world-class customer service model, so much so that she continued her career in hospitality at area resorts. At CertaPro her number one goal is to help our customers through the painting process from beginning to end. As the first welcoming telephone voice, you will be struck by Karen’s warm, friendly manner, practically “see” her smile and be put at ease immediately.