Office Associate

CertaPro is an industry leading service organization. Our success has been built on the foundation
of delivering certainty to our customers -- certainty of a job well done. It is important that our Office
Associate be an energetic, team player committed to the execution of daily and long-term customer
service and business objectives of our company. Fostering lasting relationships is at the heart of
what we do at CertaPro and is influential in laying the foundation for success in our business.
Our Office Associate position is a challenging, evolving, and rewarding position with many areas of
responsibility, including Marketing, Sales, Production, Finance, Administration, and Human
Resources.
The Office Associate position is a full time, 40 hour/week position

What we're looking for

Office Associate Responsibilities Include:
• Coordinating project deliverables
• Invoicing and job costing
• Making and receiving promotional calls
• Monitoring of production staff
• Scheduling
• Collects accounts receivable
• Coordinates the Rainy Day Plan (RDP) to ensure optimal productivity of crews
• Maintains positive relationships with customers, subcontractors, suppliers, and other
employees
• Ensures administrative duties are complete in a timely manner, including maintaining all data
(lead profiles, job profiles, proposals, etc.) in the database and preparing
reports/documentation as required
• Prospecting
• Participates in personal development through training/education and attendance at meetings
and conferences as needed

General Job Responsibilities and Required Skills
  • College Degree preferred
  • Advanced education coursework, or tech school also a plus
  • Strong verbal/written skills, to include proof-reading and basic math skills
  • Exceptional customer service skills
  • Strong computer and internet skills
  • Experience with QuickBooks preferred
  • Previous experience in sales, marketing, accounting, HR, and/or in an administrative position
  • a plus
  • Outstanding phone skills
  • Quality conscious and detail oriented
  • Strong communication and interpersonal skills
  • Valid Driver’s License
  • Spanish Fluency is a plus
How to Apply

Please email your resume to owner John Fecile: jfecile@certapro.com