This customer was a referral and wanted her house painted while she and her family was on vacation. We painted her upstairs kitchen/living room/dining room and basement media room. The basement had dated wood paneling and a textures ceiling. The customer wanted to update the look and paint of the paneling and smooth out the ceiling. We did her pre-job walk thorugh with our production manager before she left on vacation so that we cleared up all the gray areas and so we didn’t have to bother her on her holiday. The customer trusted us to let ourselves in and lock up each day and compelte the project with no one present. The project took 4 days. The customer returned and said everything looked great!