Frequently Asked Questions (FAQs)

What residential services do you offer?
We offer many services besides standard painting, including but not limited to cabinet painting, garage floor epoxy coatings, carpentry services, drywall repair and installation, power washing, and wallpaper removal.

How much does it cost to paint the exterior of a house in our area?
Pricing generally depends on several factors, including home size, amount & quality of paint, condition of substrate being painted, and necessary prep/setup. We offer free, detailed, no-obligation estimates and are happy to meet with you to discuss a project you have now or a future project. 

After my initial estimate, can my project estimate change?
In rare cases this may happen, but any changes that will be made will always be discussed beforehand and be put on hold until we receive your approval.

A few things that could result in a price change are…

• • Sheer Colors – Some will not cover your current surface with a standard 2 coat, and other need a primer coat to achieve a proper look.
  • Wallpaper removal (if not included in your proposal).
  • Additional drywall repairs or water damage not present at the initial estimate. 
  • Accent walls or multiple colors that were not discussed at the time of the estimate.
  • Carpentry services – Some exterior carpentry repairs can’t be initially identified and may require additional cost.

Your project specialist will make sure to explain these things at the time of your estimate. 

Do you offer payment plans or financing options?
Yes, we offer multiple options for 0% interest free financing (subject to 3rd party approval). We offer longer payment options through our vendor partner Acorn, which has links on our proposal for applying for short-term to long-term loans. 

What paint brands do you use? How is their quality?
At CertaPro Painters of Greensboro, we see painting as more than just making your home look great. It’s also about protecting your biggest investment from everyday wear and tear, which is why we use only premium, professional-grade materials. Our go-to products include Sherwin-Williams’ Duration and Emerald lines, two of the highest-quality residential coatings on the market. These are available for both interior and exterior projects.

Do you have eco-friendly paint options?
Yes, we offer low and zero-VOC paints for a healthier indoor environment. We would be happy to discuss which options will fit best for your needs at the time of your free estimate! 

Can you help me pick out the colors?
Of course! Our project consultants can offer FREE color consultation guidance. We can also… 

• • • Set you up an 1-hour professional color consultation with an interior designer. (Additional costs may incur) 
    • Create color mock-ups and site renderings to help you visualize your color selection! Just ask your project consultant at the time of your estimate for more details!
    • Offer 3 sample quarts or peel and stick color samples at NO COST to help with your decision making process. We want to make sure that your new paint job is something that you’ll love.

How should I prepare my home for interior painting?
Please remove small breakables, wall items, and small furniture from before the project starts. Make sure to empty out the cabinets, bookshelves, closets, or pantries that we will be working on.

How should I prepare my home for exterior painting? 

• • • Trim back any bushes, trees, or landscaping that may touch or impact the areas that we will be painting on.
    • Remove décor previous to the project.
    • Securely shut all of the windows and doors prior to a power wash.

What kind of standard prep work do you do?
We consider prep work to be the most important part of any paint job. The methods can vary depending on the area we’re working on and what we use for our project. Our standard prep includes ensuring whatever substrate is being painted is cleaned, scraping off any peeling paint, lightly sanding substrates being painted, caulking, and priming substrates.

How long does a typical paint project take?
This will vary depending on the size and scope of work. Our project consultants are able to give you a more accurate timeline for your project at the time of the estimate. Some small projects can even be completed in as little as one day. Our standard residential projects are usually completed between 3 to 6 business days.

What is your cleanup process?
We cover and protect all areas that aren’t within the scope of the project. Some of our projects cause dust which will require more time to  cleanup after project completion. We clean up daily and perform a full final cleanup once your project is complete. Our goal is to leave your house clean and enjoyable. 

How many painters will be on my project?
The size of the crew will depend on the scope of the project. We adjust our team sizes to meet deadlines without compromising quality. 

Who manages my project?
Our Operations Manager will get your project scheduled and ready for execution. During the process, your project will have a dedicated and trained Job Site Supervisor who oversees the painting stages and daily communication. After completion, your Job Site Supervisor will complete the job by walking with you to ensure your satisfaction. 

Can painters work while I am not home?
Yes, all of our painters are fully trained and insured professionals. Our previous customers have felt comfortable with us working independently so as not to miss any work to be missed. Your home will be treated with respect and care at all times. 

Are you licensed and insured?
Yes, we carry general liability, workman’s compensation, and umbrella insurance policies. We also hold necessary licensing and bonding per your town’s requirements. 

Do you have a warranty?
Yes, all projects include a 2-year written warranty. This is included at the bottom of every one of our proposals. 

How often should I paint my home?
Weather and sun exposure is a huge variable in this instance. We suggest establishing a 5-7 year exterior maintenance cycle for your home for your exterior sidings and trims.

For interiors, high-traffic areas may need to be painted more often. We suggest painting every 3-5 years for walls, trim, and doors. Ceilings generally do not need frequent maintenance due to not getting contacted much.

What are the signs that it’s time to repaint? 

• • • Fading or chalking paint
    • Peeling, cracking, or bubbling paint. 
    • Bare wood in certain areas
    • Discoloration or water stains indoors

Why should I choose CertaPro Painters of Greensboro?

We’re a locally owned and operated painting company. With offices that span across the NC area, we proudly serve residents in Browns Summit, Burlington, Colfax, Elon, Gibsonville, Guilford County, High Point, Jamestown, McLeansville, Alamance County, and more of the surrounding areas.