Being an Office Associate, she is the voice of the company, meaning that she is the customers main point of contact and is the one that makes sure everything runs smoothly in the office, and out.
She has been with the company for 3 years and truly enjoys helping her customers have the best painting experience.
Nikki was born in Jackson, MS, but relocated to Memphis in 1998. Ever since moving to Memphis, she has fallen in love with the city.
She graduated with honors in 2004 and immediately jumped in to the working world.
Before working for CertaPro, she was an Office Manager for a custom car shop, a dog trainer, and a manager at a ‘Dog Hotel’. Scheduling appointments and being hands on with helping the customer with their decisions are her specialties. Customer satisfaction is an important thing for her and she strives to treat each customer exactly as she would want to be treated.
Nikki is currently the Events Coordinator for a local networking group and enjoys being able to get out and meet new people in the networking world.
In her downtime, she enjoys being outdoors, which on any given day may be; biking, hiking, laying in her hammock, or kayaking. Oddly enough, she also enjoys to paint!
She has one son, whom she loves to travel with and teach him about many different cultures and ways of life. At least once a year, you will find them either in the mountains, or in the Caribbean!
Nikki stands by CertaPro and the motto that “Painting is Personal”, because for her, it is, and should be. CertaPro offers a unique opportunity for her in that she is able to combine her love for people and her love of home improvement.
Call her today so she can help you transform your home to the home of your dreams!