After spending 17 years in customer focused businesses, Bill decided to open his own business, CertaPro Painters in 2008. In Bill’s previous jobs, he has been responsible for managing properties for others and has had as many as 135 employees at a time. Bill’s experience was valuable as he earned CertaPro’s MidAtlantic Rookie franchisee of the year. In 2013, he was awarded the President’s Cup and was a finalist for the MidAtlantic Franchisee of the Year. One of Bill’s favorite things about his work is when previous customers call because they have another job, as this shows we have delivered the appropriate customer experience.
Bill is a native Virginian who has also lived in Pittsburgh and Tampa. Bill met his wife at JMU and they have 4 wonderful children aged between 20 and 13. Outside of work, Bill is a family man who enjoys attending his children’s sporting and musical events. He also enjoys golf.