{"id":4806,"date":"2026-04-27T09:33:39","date_gmt":"2026-04-27T13:33:39","guid":{"rendered":"https:\/\/certapro.com\/bryn-mawr\/?post_type=community&#038;p=4806"},"modified":"2026-04-27T09:35:13","modified_gmt":"2026-04-27T13:35:13","slug":"the-band-behind-the-brand","status":"publish","type":"community","link":"https:\/\/certapro.com\/bryn-mawr\/community\/the-band-behind-the-brand\/","title":{"rendered":"The Band Behind the Brand"},"content":{"rendered":"<h3>How We Attract the Best &#8211; and Why They Stay<\/h3>\n<p>At CertaPro Painters of the Main Line, people often say we\u2019re known for fair prices and amazing people.<\/p>\n<p>But here\u2019s the real question behind that reputation:<br \/>\n<b>How do you actually attract &#8211; and keep &#8211; the best people?<\/b><\/p>\n<p>It\u2019s not just about pay.<br \/>\nIt\u2019s not just about systems.<br \/>\nAnd it\u2019s definitely not just about \u201ctreating people with respect.\u201d<\/p>\n<p>It goes deeper than that.<\/p>\n<h3>It&#8217;s About Who We Are to Each Other<\/h3>\n<p><a href=\"https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-4.jpg\"><img decoding=\"async\" class=\"alignright size-full wp-image-4810\" src=\"https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-4.jpg\" alt=\"CPP Main Line Painting Team\" width=\"800\" height=\"600\" srcset=\"https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-4.jpg 800w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-4-300x225.jpg 300w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-4-768x576.jpg 768w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-4-720x540.jpg 720w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-4-480x360.jpg 480w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-4-360x270.jpg 360w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-4-240x180.jpg 240w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a>A portion of our painters were born here in the U.S. But most of our team came from somewhere else &#8211; different countries, different cultures, different journeys &#8211; all chasing a better life.<\/p>\n<p>And when you really stop and listen\u2026 you realize something powerful:<\/p>\n<p>These aren\u2019t just employees.<br \/>\nThese are people who have taken risks, left family behind, endured challenges most of us will never fully understand &#8211; all for a shot at something better.<\/p>\n<p>That changes how you see your team.<\/p>\n<p>You don\u2019t just \u201cmanage\u201d them. You learn from them. You respect them on a deeper level. You look up to them.<\/p>\n<p>And over time, something even more meaningful happens\u2026<\/p>\n<p><b>You stop being just a workplace.<br \/>\nYou start becoming a home.<\/b><\/p>\n<h3>A Moment That Changed My Perspective<\/h3>\n<p>As our business grew to over 50 painters, I started to feel like something was missing.<\/p>\n<p>We had a strong team &#8211; hardworking, talented, loyal &#8211; but I didn\u2019t really\u00a0<i>know<\/i>\u00a0many of them.<\/p>\n<p>So I did what a lot of leaders do\u2026 I started planning events.<\/p>\n<p>Phillies games.<br \/>\nEagles tailgates.<br \/>\nThe \u201cusual\u201d stuff.<\/p>\n<p>And hardly anyone showed up.<\/p>\n<p>At first, I blamed timing. Busy schedules. Work commitments. But one honest conversation changed everything.<\/p>\n<p>A couple of our guys told me: \u201cChris\u2026 most of us didn\u2019t grow up with baseball or football. We love\u00a0<b>f\u00fatbol<\/b>\u00a0&#8211; real football.\u201d<\/p>\n<p>That was the moment it clicked. I wasn\u2019t creating connection. I was asking them to step into <em>my<\/em> comfort zone.<\/p>\n<h3>So We Flipped It<\/h3>\n<p><a href=\"https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-9.jpg\"><img decoding=\"async\" class=\"alignright size-full wp-image-4808\" src=\"https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-9.jpg\" alt=\"CPP Team at Union Game\" width=\"800\" height=\"600\" srcset=\"https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-9.jpg 800w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-9-300x225.jpg 300w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-9-768x576.jpg 768w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-9-720x540.jpg 720w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-9-480x360.jpg 480w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-9-360x270.jpg 360w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-9-240x180.jpg 240w\" sizes=\"(max-width: 800px) 100vw, 800px\" \/><\/a>Instead of pulling them into my world\u2026 we stepped into theirs.<\/p>\n<p>We started going to Philadelphia Union games. But it wasn\u2019t just about the game.<\/p>\n<p>It was about:<\/p>\n<ul>\n<li>Long tailgates before kickoff<\/li>\n<li>Food from their cultures<\/li>\n<li>Music that meant something to them<\/li>\n<li>Kids running around playing soccer together<\/li>\n<\/ul>\n<p>Something shifted.<\/p>\n<p>People showed up. Then they brought their families. Then they brought friends.<\/p>\n<p>Connection became real.<\/p>\n<h3>The Ripple Effect<\/h3>\n<p>What started as a small adjustment turned into something much bigger.<\/p>\n<p>Other CertaPro owners started hearing about it. They tried it with their teams. And now, across the country, crews are building community in a way that actually resonates.<\/p>\n<p>All from one simple insight:<\/p>\n<p><b>Connection doesn\u2019t happen when people adapt to you.<br \/>\nIt happens when you meet them where they are.<\/b><\/p>\n<h3>Why Our Team Goes the Extra Mile<\/h3>\n<p>When people feel seen\u2026<br \/>\nWhen they feel understood\u2026<br \/>\nWhen they feel like they belong\u2026<\/p>\n<p>They care more.<\/p>\n<p>They show up differently.<br \/>\nThey take pride in their work.<br \/>\nThey go the extra mile &#8211; not because they have to, but because they <em>want to.<\/em><\/p>\n<p>That\u2019s where \u201camazing people\u201d actually comes from.<\/p>\n<h3>The Moment That Sticks With Me<\/h3>\n<p><a href=\"https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-2.jpg\"><img decoding=\"async\" class=\"alignright wp-image-4809\" src=\"https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-2.jpg\" alt=\"Soccer at Union Game\" width=\"608\" height=\"456\" srcset=\"https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-2.jpg 800w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-2-300x225.jpg 300w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-2-768x576.jpg 768w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-2-720x540.jpg 720w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-2-480x360.jpg 480w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-2-360x270.jpg 360w, https:\/\/pub-9fc1f065f07e441b8f35365c774f09ae.r2.dev\/uploads\/sites\/775\/2026\/04\/Photo-Apr-18-2026-8-11-39-AM-2-240x180.jpg 240w\" sizes=\"(max-width: 608px) 100vw, 608px\" \/><\/a>One of my favorite moments?<\/p>\n<p>Seeing my kids out in a parking lot\u2026<br \/>\nkicking a soccer ball around with kids from all over the world.<\/p>\n<p>Different languages. Different backgrounds. Same joy.<\/p>\n<p>That\u2019s what\u00a0<b>Painting Happy<\/b>\u00a0really looks like.<\/p>\n<h3>The Lesson<\/h3>\n<p>If you want to build something special &#8211; in business or in life &#8211; remember this:<\/p>\n<p><b>Don\u2019t just invite people into your world.<br \/>\nStep into theirs.<\/b><\/p>\n<p>That\u2019s where trust is built.<br \/>\nThat\u2019s where connection happens.<br \/>\nAnd that\u2019s where the real magic begins.<\/p>\n<p>To learn more about our amazing team, <a href=\"https:\/\/certapro.com\/bryn-mawr\/our-team\">click here<\/a>.<\/p>\n","protected":false},"excerpt":{"rendered":"<p>How We Attract the Best &#8211; and Why They Stay At CertaPro Painters of the Main Line, people often say we\u2019re known for fair prices and amazing people. But here\u2019s the real question behind that reputation: How do you actually attract &#8211; and keep &#8211; the best people? It\u2019s not just about pay. It\u2019s not<a class=\"read-more-link\" href=\"https:\/\/certapro.com\/bryn-mawr\/community\/the-band-behind-the-brand\/\">Read the full article <em class=\"fa fa-angle-double-right\" aria-hidden=\"true\"><\/em><\/a><\/p>\n","protected":false},"author":10,"featured_media":0,"menu_order":0,"comment_status":"open","ping_status":"open","template":"","format":"standard","categories":[54],"tags":[193],"class_list":["post-4806","community","type-community","status-publish","format-standard","hentry","category-residential-painting","tag-residential-painting"],"acf":[],"_links":{"self":[{"href":"https:\/\/certapro.com\/bryn-mawr\/wp-json\/wp\/v2\/community\/4806","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/certapro.com\/bryn-mawr\/wp-json\/wp\/v2\/community"}],"about":[{"href":"https:\/\/certapro.com\/bryn-mawr\/wp-json\/wp\/v2\/types\/community"}],"author":[{"embeddable":true,"href":"https:\/\/certapro.com\/bryn-mawr\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/certapro.com\/bryn-mawr\/wp-json\/wp\/v2\/comments?post=4806"}],"version-history":[{"count":0,"href":"https:\/\/certapro.com\/bryn-mawr\/wp-json\/wp\/v2\/community\/4806\/revisions"}],"wp:attachment":[{"href":"https:\/\/certapro.com\/bryn-mawr\/wp-json\/wp\/v2\/media?parent=4806"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/certapro.com\/bryn-mawr\/wp-json\/wp\/v2\/categories?post=4806"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/certapro.com\/bryn-mawr\/wp-json\/wp\/v2\/tags?post=4806"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}